
Everyone benefits from Amazon Key

Residents
✔️ No more buzzing in drivers
✔️ Receive packages safely anytime
✔️ Less planning your days around deliveries
✔️ Can reduce delayed, missing, and stolen packages
✔️ No need to share fobs or access codes with drivers


Building owners and managers
✔️ Can increase staff effieciency
✔️ Helps reduce the time spent managing deliveries
✔️ May decrease deliveries left outside the building
✔️ Helpsreduce delivery-related issues and resident complaints
✔️ Additional building amenity that's completely free of charge

Everyone benefits from Amazon Key

Residents

✔️ No more buzzing in drivers

✔️ Receive packages safely anytime

✔️ Less planning your days around deliveries

✔️ Can reduce delayed, missing, and stolen packages

✔️ No need to share fobs or access codes with drivers

Building owners and managers

✔️ Can increase staff effieciency

✔️ Helps reduce the time spent managing deliveries

✔️ May decrease deliveries left outside the building

✔️ Helpsreduce delivery-related issues and resident complaints

✔️ Additional building amenity that's completely free of charge

Compatibility

Amazon Key technology is compatible with over 95% of secure access systems.

Fob readers

Call Boxes

Remote openers

Coded gates

Motorized gates
and doors

Free installation
The type of installation you receive depends on your property. Contact us to find out which one is right for you.

Free installation

The type of installation you receive depends on your property.
Contact us to find out which one is right for you.

Frequently asked questions
	1. How do I get Amazon Key technology for my building? Submit a request here to receive information about Amazon Key. At the time of installation, a trained technician will survey your building and install the Amazon Key device to enable Amazon Key technology. 2. Is my property eligible for Amazon Key technology? Most properties that receive deliveries directly from Amazon and have compatible electrical access systems are eligible for Amazon Key technology, though some smaller properties may not be eligible. Contact us to confirm your building's eligibility. 3. Do delivery drivers need to use an access code to get access to the building? No. With Amazon Key technology, drivers request and receive entry via their delivery apps without the need for building access codes. 4. Can delivery drivers re-enter the building once they complete their delivery? Delivery driver entry is time-limited. Drivers cannot re-enter once their time-limited access has expired. 5. Will Amazon Key change the existing access experience for my residents? No, it does not disrupt the way residents access properties		6. What kinds of systems work with Amazon Key technology? It works with most call boxes, buzzers, key pads, and many other building access systems. 7. What is the third-party deliveries feature and how does it work?* The third-party deliveries feature gives property managers the option to permit third-party delivery providers to use Amazon Key technology. This gives the third-party provider the ability to use Amazon Key to access the property and make deliveries or provide services without assistance from staff or residents. Property managers can add or remove third-party delivery providers at any time. Examples of approved third party providers include package, restaurant and grocery delivery companies. * Available for eligible properties only. 8. How can I verify the legitimacy of an Amazon Key representative? Call 1-844-589-6855 to verify if a representative is affiliated with Amazon. 9. Who can I contact if I need assistance or experience issues with the Amazon Key device or my access control system? Email kfbcx-us@amazon.com or call 877-728-1504 to speak to an Amazon customer service representative
	Amazon and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

Frequently asked questions

1. How do I get Amazon Key technology for my building?
Submit a request here to receive information about Amazon Key. At the time of installation, a trained technician will survey your building and install the Amazon Key device to enable Amazon Key technology.

2. Is my property eligible for Amazon Key technology?
Most properties that receive deliveries directly from Amazon and have compatible electrical access systems are eligible for Amazon Key technology, though some smaller properties may not be eligible. Contact us to confirm your building's eligibility.

3. Do delivery drivers need to use an access code to get access to the building?
No. With Amazon Key technology, drivers request and receive entry via their delivery apps without the need for building access codes.

4. Can delivery drivers re-enter the building once they complete their delivery?
Delivery driver entry is time-limited. Drivers cannot re-enter once their time-limited access has expired.

5. Will Amazon Key change the existing access experience for my residents?
No, it does not disrupt the way residents access properties

6. What kinds of systems work with Amazon Key technology?
It works with most call boxes, buzzers, key pads, and many other building access systems.

7. What is the third-party deliveries feature and how does it work?*
The third-party deliveries feature gives property managers the option to permit third-party delivery providers to use Amazon Key technology. This gives the third-party provider the ability to use Amazon Key to access the property and make deliveries or provide services without assistance from staff or residents. Property managers can add or remove third-party delivery providers at any time. Examples of approved third party providers include package, restaurant and grocery delivery companies.

* Available for eligible properties only.

8. How can I verify the legitimacy of an Amazon Key representative?
Call 1-844-589-6855 to verify if a representative is affiliated with Amazon.

9. Who can I contact if I need assistance or experience issues with the Amazon Key device or my access control system?
Email kfbcx-us@amazon.com or call 877-728-1504 to speak to an Amazon customer service representative

Amazon and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

Amazon Key technology is compatible with over 95% of secure access systems.
		Compatibility

Fob readers	Call Boxes	Remote openers	Coded gates	Motorized gates and doors

How it works

Compatibility

Free installation

Frequently asked questions